We are looking for Customer Services Representative
- KEY RESPONSIBILITIES:
- · Manage large amounts of incoming calls
- UK based Call Center
- · Identify and assess customers’ needs to achieve satisfaction
- · Build sustainable relationships and trust with customer accounts through open and interactive communication
- · Provide accurate, valid and complete information by using the right methods/tools
- · Meet personal/customer service team sales targets and call handling quotas
- · Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- · Keep records of customer interactions, process customer accounts and file documents
- · Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers.
Qualifications:
- FSC/BS/Masters (good English speaking communication skills)
- Experience Rquired: (1Year to 3 Years)
- Location: Lahore, Pakistan
- E38-B Nadirabad colony near masjid Usmania, Bedian road,Lahore cantt.
- Timing will be on rotation,
- Work 6 Days/ week.
- Salary Bracket is 50k to 70k depending on your Experience and Interview. (Salary slip required)
Job Type: Full-time
Salary: Rs50,000.00 - Rs70,000.00 per month
Ability to commute/relocate:
- Lahore: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Language:
- English (Required)
Shift availability:
- Night Shift (Required)
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